Ergonomics of human-system interaction - Interactive voice response (IVR) applications Ingestion-build-48068 refrigeration

refrigeration

Compression tests comprise:

An indication of the uncertainty of the measurement is shown in an annex to this standard

in so far as they are applicable

refurbished or re-manufactured

Ergonomics of human-system interaction - Interactive voice response (IVR) applications Ingestion-build-48068 refrigeration1 Scope This part of ISO 9241 gives guidance on, and requirements for, the user interface design of interactive voice response (IVR) applications. It covers both IVR systems that employ touchtone input and those using automated speech recognition (ASR) as the input mechanism. It is equally applicable to cases in which the caller or the IVR system itself (e. g. in some telemarketing applications) initiates the call. This part of ISO 9241 is intended to