Information technology. Service management - Specification Ingestion-build-189776 1 Introduction

1 Introduction

The standard specifies compulsory functions which shall be provided on all electrical automatic control and delay devices and optional functions (options with requirements) which may be provided

10 Sampling device deployment and retrieval

Each chapter looks at the background to the issue

The BS ISO/IEC 20000 series draws a distinction between the best practices of processes

Information technology. Service management - Specification Ingestion-build-189776 1 IntroductionThis standard has now been replaced by the 2011 version, ISO IEC 20000 1: 2011. BS ISO IEC 20000 1 defines the requirements for a service provider to deliver managed services. This part of BS ISO IEC 20000 is based on BS 15000 1. Now that BS ISO IEC 20000 1 has been published, BS 15000 1 is withdrawn . It may be used: By businesses that are going out to tender for their services To provide a consistent approach by all service providers in a supply